Statute 

Statute

1. GENERAL PROVISIONS

1.1. The Skład Techniczny online store, operating at www.skladtechniczny.pl , hereinafter referred to as the "Store", is run by the company:
Skład Techniczny Sp. z o. o.
ul. Chodakowska 53/57
03-816 Warsaw
tel. +48 222 139 46
e-mail: biuro@skladtechniczny.pl
NIP 1132848360, REGON 145823752

The Company is entered into the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw, 13th Commercial Division of the National Court Register under KRS number 0000397752.

1.2. and is used to purchase products from its offer via the Internet.

2. PURCHASE RULES

2.1. The store accepts orders 24 hours a day, 365 days a year. Orders are fulfilled only on business days.

2.2. Purchases on the Store website can be made by:

a) correct registration on the store website,

b) placing an order on the store website, and then

c) selecting the payment method and making the payment.

2.3. The acceptance of each order by the Store is automatically confirmed by e-mail immediately after the order is placed. The sales contract is concluded at the time of confirmation of the order by the Store.

2.4. The Store undertakes to process the placed order no later than within 24 business hours from the moment the Ordering Party places the order.

2.5. Consideration of the submitted order consists of:

a) the Store checks the completeness and correctness of the data sent,

b) sends order confirmation to the Ordering Party electronically.

2.6. The Store reserves the right to reject incorrectly or partially completed order forms without notice.

2.7. The store only processes complete orders.

2.8. The order fulfillment time depends on the availability of goods in the Store's warehouse or in the suppliers' warehouses. The availability of goods for each product is given in the description.

Order Fulfillment Time = Availability + Delivery Time

2.9. In the event that the order cannot be fulfilled or the order cannot be fulfilled within a specified period due to reasons beyond the Store's control, the Store shall immediately inform the Ordering Party of this fact.

2.10. The Store shall not be liable for any delays in the execution of orders or failure to execute orders resulting from reasons beyond its control.

2.11. Orders must be placed in Polish or English. The Store's offer is valid only in the territory of the Republic of Poland.

2.12. The Ordering Party may make any corrections to the order during a telephone conversation with a consultant from the Store's service department or by e-mail, but no later than within 5 days from the date of placing the order.

2.13. In the event of corrections being made during a telephone conversation with a customer service consultant, the Store will confirm the content of the changes to the Ordering Party by e-mail. The lack of response from the Ordering Party shall be deemed to be confirmation of the corrections in the form in which they were presented in the telephone conversation and e-mail.

2.14. Prices given in the Store are expressed in Polish zloty (PLN) and euro (EUR) and do not include shipping costs.

2.15. The prices posted on the Store's website are only an invitation to submit offers within the meaning of Article 71 of the Polish Civil Code and do not constitute an offer within the meaning of Article 66 of the Polish Civil Code, they are for informational purposes only.

2.16. The Store reserves the right to change prices without prior notice to the Ordering Party, provided that price changes do not apply to orders in progress. The price given for each product is binding at the time the Ordering Party places an order.

2.17. By sending an order, the Ordering Party declares that he has read the content of the Store Regulations and fully accepts its provisions.

2.18. The Store issues a sales document, which is a VAT invoice, attached to the shipped goods.

2.19. Purchases in the Store may only be made by adults.

3. TERMS OF DELIVERY OF GOODS

3.1. Purchased goods are delivered together with the required proof of purchase to the address indicated by the Ordering Party during registration or to the address indicated in the order.

3.2. Goods are delivered via a courier company. In Poland, shipments are usually delivered the next business day. Information on all available delivery methods, their costs and any restrictions resulting from the export of goods is described in detail below.

4. SHIPPING COSTS

Within Poland: the delivery cost is PLN 25 regardless of the weight and size of the shipment.
Outside Poland: the shipping price depends on the zone to which the product is to be delivered, according to the price list below:

Zone 1: Austria, Belgium, Czech Republic, Germany, Luxembourg, Slovakia, Slovenia – delivery cost: 10 EUR.

Zone 2: Denmark, Estonia, Finland, Croatia, Latvia, Italy – shipping cost: 95 EUR.

Zone 3: Bulgaria, Spain, France, Greece, Ireland, United Kingdom – shipping cost: 125 EUR.

4.1. In the case of international shipping, there may be restrictions resulting from export regulations regarding certain goods. The ordering party will be informed of any restrictions before the order is fulfilled.

4.2. At the time of shipment of the goods, the Ordering Party receives an e-mail confirming the shipment of the order together with the waybill number enabling tracking of the shipment.

4.3. Information about available delivery methods, including the possibility of personal collection (if applicable) and any additional costs, is always indicated when placing the order.

5. CONDITIONS OF PACKAGE RECEIPT

5.1. At the time of receipt of the shipment, the Ordering Party should, in the presence of the courier,

a) check the external condition of the shipment,

b) sign for it,

c) unpack and check the condition and completeness of the contents.

5.2. In the event of any irregularities such as mechanical damage, inconsistency of completion, the courier should be requested to prepare a damage report.

5.3. The following information should be recorded in the report:

a) information about warning markings on the outside of the package (warning stickers, company tape),

b) information about securing the shipment from the outside and inside of the package (cardboard, filling),

c) information about damage (which elements were damaged and in what way)

5.4. The event must be reported immediately by phone or email to the Store and a copy of the damage report must be sent (by fax or mail) to the address of Skład Techniczny Sp. z o. o.

5.5. In the absence of the Ordering Party, the Courier leaves a notice with a date of another attempt to deliver the shipment and with an indication of where and when the Ordering Party can personally collect the shipment if the date given by the Courier does not suit the Ordering Party. The period of holding the notified shipment at the DHL representative office is 7 business days, counted from the second delivery attempt. After the period specified above and no response from the Ordering Party, DHL Express returns the shipment to the Sender.

5.6. On the day of return of the shipment to the Sender, the order is canceled and the costs of returning the uncollected goods are charged to the Buyer.

6. PAYMENT TERMS

6.1. The store offers the following payment methods:

a) Bank transfer – payment directly to the Store's account:
BGŻ SA, III Operational Branch in Warsaw,
Account number: 68 2030 0045 1110 0000 0218 3030

b) Online payment - bank transfer or credit card, carried out via PayU service. The entity providing online payment services is Autopay SA .

Available forms of payment:
Payment cards:
• Visa
• Visa Electron
• Mastercard
• MasterCard Electronic
• Maestro

c) Payment on delivery (courier delivery with cash on delivery)

6.2. In case of payment on delivery, orders are processed immediately.

6.3. In the case of payment by bank transfer, electronic payment or card, orders are processed after the funds have been credited to the account. Payments to the account are monitored on an ongoing basis to ensure that orders are processed as quickly as possible.

7. PRODUCT QUALITY AND WARRANTY CONDITIONS

7.1. All products sold in the Store are original, new and of full value and come from legal sources.

7.2. VAT invoices are issued for all purchases in the Store and are attached to the products shipped.

7.3. All products sold in the Store are covered by a full manufacturer's warranty, just like other forms of sale. The warranty does not cover any accidental or intentional mechanical damage, as well as damage caused by negligence and improper use.

7.4. The warranty is valid together with proof of purchase (VAT invoice), which must be presented in the event of a complaint.

7.5. The warranty and the method of its implementation depend on the conditions set by the specific manufacturer. The precise warranty conditions are specified in the product warranty card.

8. COMPLAINTS

8.1. In the event of detecting defects or mechanical damages incurred during delivery, or submitting a complaint directly to the seller, the Ordering Party should return the defective product by post to the Store's address.

8.2. The claimed goods must be accompanied by a purchase document (copy of the VAT invoice).

8.3. Complaints are considered no later than within 14 days from the date of receipt by the store of the shipment with the complained product.

8.4. In the event of a justified complaint, the damaged goods will be exchanged for another, full-value, and if this is no longer possible (for example, due to the stock running out), the Store will return the equivalent of the product price to the buyer or offer him other goods available in the Store to choose from. The complaint should include a description of the defect in the goods and the circumstances and date of detection of the defect.

8.5. The costs associated with returning the goods subject to complaint will be refunded by the Store immediately after the complaint has been accepted.

8.6. Complaints regarding differences in the appearance of ordered and received goods, which result from incorrectly set parameters of the Ordering Party's monitor, do not constitute grounds for returning the goods.

8.7. Note!!! Despite all efforts, product photos on the Store website are illustrative. It is permissible to present photos of a product with similar parameters. Detailed information about the selected product is included in the product description. In case of doubts about the features of the presented product, please contact us by e-mail.

9. RETURN OF GOODS

9.1. Pursuant to the Act of 2 March 2000 "On the protection of certain consumer rights and on liability for damage caused by a dangerous product" (Journal of Laws 2000 No. 22, item 271), the Ordering Party may withdraw from the contract without giving reasons by submitting an appropriate written statement within ten days of receipt of the goods.

9.2. In the event of a decision to withdraw from the contract, the Ordering Party should return the properly packed goods immediately, but no later than within 14 days of their receipt. The costs of returning the goods are covered by the Ordering Party.

9.3. The Store does not accept any parcels sent cash on delivery.

9.4. Returns are only allowed for unused goods (not bearing any signs of use) and originally packaged, if the goods were in packaging. Goods cannot be returned if the Ordering Party has removed the packaging or otherwise damaged it.

9.5. If all of the above conditions for returning the goods are met, the refund in the amount of the price of the returned goods - the delivery costs are not refundable - will be made immediately by refunding the payment using the same method of payment that the consumer used, unless the consumer has expressly agreed to another method of refund that does not involve any costs for him.

10. DATA PROTECTION

10.1. Completing the data in the registration form is tantamount to expressing consent to the processing of the Ordering Party's personal data by Skład Techniczny Sp. z o. o. (in accordance with the Act of 29 August 1997 on the protection of personal data, Journal of Laws No. 133, item 883). The Ordering Party's personal data will be processed solely for the purpose of fulfilling the placed order, including issuing an invoice. This data is confidential and will not be disclosed to third parties.

10.2. The Customer consents to the processing and transfer of his/her personal data for purposes related to the execution of orders and for marketing purposes by entities associated with Skład Techniczny Sp. z o. o. (in accordance with the applicable provisions of the Personal Data Protection Act of 29.08.1997).

10.3. The Buyer's personal data protected in accordance with the Personal Data Act are not transferred, resold or lent to other persons or institutions, they are necessary for the performance of the contract for the sale of goods and services.

10.4. Only Store administrators have access to personal data.

10.5. Each Buyer who has completed the registration form has the option of accessing the data concerning him/her for the purpose of verification, modification or deletion.

11. FINAL PROVISIONS

11.1. Making purchases in the Store means full acceptance of the Store Regulations.

11.2. The Store reserves the right to:

a) changes in prices and quantities of goods in the Store's offer during the day, provided that the changes do not apply to orders in progress.

b) withdrawal of individual products from the Store's offer,

c) introduction of new goods to the Store's offer,

d) conducting and canceling all types of promotional campaigns and sales.

11.3. The contract for the sale of goods is concluded in accordance with Polish law and in Polish. A consumer who has concluded a distance contract or a contract outside the company's premises has the right to withdraw from it without giving a reason within 14 days.

11.4. If you wish to place a wholesale order, please contact us at the following e-mail address:
biuro@skladtechniczny.pl

11.5. The name of the Store, its concept, graphic design and software are subject to legal protection.

11.6. In matters not regulated by these Regulations, the provisions of the Civil Code and other acts shall apply.

11.7. The court with jurisdiction to hear disputes arising from the sales contract is the court with jurisdiction over the defendant's registered office or the court with jurisdiction over the place of performance of the contract.

PRIVACY POLICY OF SKŁAD TECHNICZNY SP. Z O.O.

I. About Us

Skład Techniczny Sp. z o.o., located at 03-816 Warsaw, ul. Chodakowska 53/57, registered in the Register of Entrepreneurs of the National Court Register maintained by the District Court for the Capital City of Warsaw in Warsaw, XII Commercial Division of the National Court Register, under KRS number: 0000397752, NIP: 1132848360. Personal data is collected and processed in the manner and under the principles set out in this Privacy Policy.

II. General Provisions

At Skład Techniczny Sp. z o.o., we place particular emphasis on protecting the privacy of our clients, contractors, employees, and collaborators. A key aspect of this is safeguarding the rights and freedoms of individuals in connection with the processing of their personal data.
We ensure that your data is processed in accordance with the provisions of the General Data Protection Regulation (GDPR) 2016/679/EU, the Personal Data Protection Act, as well as specific laws (e.g., labor law or accounting regulations).

Skład Techniczny Sp. z o.o. is the controller of personal data within the meaning of Article 4(7) of GDPR. We also use the services of processors referred to in Article 4(8) of GDPR – they process personal data on behalf of the controller (e.g., accounting firms, IT companies, security services).
Skład Techniczny Sp. z o.o. implements appropriate technical and organizational measures to ensure a level of security appropriate to the risk of violation of the rights or freedoms of individuals, depending on the likelihood and severity of the threat. Our data protection efforts are based on adopted policies and procedures, as well as regular training to enhance the knowledge and competence of our employees and collaborators.

III. Purpose of Processing Your Personal Data

As an employer, we process the data of employees and individuals working with us on a basis other than employment. Contact data obtained from contractors (e.g., their employees) is used to conclude and efficiently execute agreements. We use our clients' data to fulfill agreements and provide our services.
We share your data with third parties only with your consent or when required by law.

IV. Principles and Legal Basis of Processing

We take care to protect the interests of individuals whose data we process, ensuring in particular that the data:
• is processed lawfully, fairly, and transparently;
• is collected for specified, explicit, and legitimate purposes and not processed further in a manner incompatible with those purposes;
• is adequate, relevant, and limited to what is necessary for the purposes for which it is processed;
• is accurate and, where necessary, kept up to date. We take steps to ensure that inaccurate data is corrected or deleted promptly;
• is stored in a form that allows the identification of individuals for no longer than necessary for the purposes for which it is processed;
• is processed in a way that ensures adequate security, including protection against unauthorized or unlawful processing and accidental loss or destruction.

We usually process your data based on your consent, which can be withdrawn at any time. Another basis is when the processing is necessary for the performance of a contract to which you are a party or to take steps at your request before entering into a contract.

In some cases, processing is necessary to fulfill a legal obligation, such as those arising from labor law or accounting regulations.

Processing may also be necessary for purposes arising from our legitimate interests, such as pursuing claims related to our business activities.

V. Your Rights

We take appropriate steps to provide all relevant information in a concise, transparent, understandable, and accessible manner and to communicate with you regarding the processing of personal data and the exercise of your rights, which include:

• the right to information when personal data is collected;

• the right to information upon request regarding whether data is being processed and other matters specified in Article 15 of GDPR, including the right to a copy of the data;

• the right to rectify data;

• the right to be forgotten;

• the right to restrict processing;

• the right to data portability;

• the right to object;

• the right not to be subject to a decision based solely on automated processing (including profiling);

• the right to be informed of data breaches.

Additionally, if your personal data is processed based on consent, you have the right to withdraw that consent at any time. Withdrawal of consent does not affect the legality of processing carried out before the withdrawal.

To exercise any of these rights, please contact us via:
• Email: biuro@skladtechniczny.pl
• Mailing Address: ul. Chodakowska 53/57, 03-816 Warsaw
While we prioritize the security of your data, if you believe that our processing of your personal data violates GDPR, you have the right to file a complaint with the President of the Personal Data Protection Office (PUODO).

VI. Communication

We provide information in writing or other means, including electronically, where appropriate. If requested, we can provide information orally, provided we can verify your identity by other means. If you submit a request electronically, we will, where possible, respond electronically unless you specify another preferred communication method.

VII. Timeframe for Responding to Your Requests

We strive to provide information promptly, typically within one month of receiving a request. In complex cases, this timeframe may be extended by an additional two months. However, within one month, we will inform you of the actions taken and (if applicable) the reasons for any delay.

VIII. Subcontractors/Data Processors

When collaborating with entities processing personal data on our behalf, we only use processors that provide sufficient guarantees to implement appropriate technical and organizational measures to ensure processing complies with GDPR and protects individuals' rights.
We thoroughly vet these entities, enter into detailed agreements with them, and periodically review their compliance with the terms of the agreement and legal requirements.
Recipients of your personal data may include:

a) entities and authorities authorized by law to process personal data, including banks for settlement purposes;

b) institutions providing funding for contracts concluded with the Administrator;c

c) entities involved in marketing campaigns;

d) companies handling online payments;

e) IT service providers;

f) hosting service providers;

g) accounting firms;

h) courier companies;

i) CRM software providers.

IX. Data Processing Practices

To comply with legal requirements, we have developed detailed procedures covering areas such as:

• data protection by design and default;

• data protection impact assessments;

• breach notifications;

• maintaining a register of data processing activities;

• data retention policies;

• enabling individuals to exercise their rights.

We regularly review and update our documentation to ensure compliance with legal requirements and best market practices, guided by the GDPR accountability principle.

X. Data Retention

We store personal data in a form that allows identification for no longer than necessary for the purposes for which it is processed. After this period, data is anonymized (rendered unidentifiable) or deleted. Our retention policy minimizes storage periods for personal data.

The retention period is primarily determined by legal requirements (e.g., employee or accounting documentation storage periods) and the legitimate interests of the Administrator (e.g., marketing activities). The retention policy applies to both paper and electronic data.

XI. Authorizations

We ensure that anyone acting under our authority and accessing your personal data processes it only on our instructions unless otherwise required by Union or Member State law.

XII. Cookies Policy

a) Cookies Usage Policy
Cookies are small text files stored on a user’s device to support the functioning of websites. Cookies typically contain the website name, storage duration, and a unique number.

b) Responsible Entity
The owner of the website places cookies on the user’s device and accesses them.

c) Usage Scope
Cookies are not used to collect user information or track their navigation. Cookies used on the website do not store personal or collected user data and are used for statistical purposes.

d) User Settings
By default, browsers allow cookies to be stored on user devices. Browser settings can usually be configured to block cookies automatically. Restrictions may impact some website functionalities.

e) Purpose of Cookies
Cookies are used to customize website content to user preferences, optimize website performance, create usage statistics to improve website structure and content, and maintain user sessions (e.g., after logging in).

f) Types of Cookies
Cookies can be session cookies (temporary files stored until the user logs out or closes the browser) or persistent cookies (stored for a specified duration or until deleted by the user).

g) Categories of Cookies
The website uses:

• “Essential” cookies for core services, e.g., authentication;
• “Security” cookies to detect fraud;
• “Performance” cookies to gather data on website usage;
• “Functional” cookies to remember user preferences, such as language or region.

XIII. Links to External Websites

The website may contain links to other websites. The owner recommends reviewing the privacy policies of these external sites, as we do not take responsibility for their policies.

XIV. User Data Protection

Technical and organizational measures include:
a) Automatic server authentication mechanisms;
b) SSL encryption and authentication during user registration;
c) Secure authentication for website administration.